Return & Refund Policy

We want you to be 100% satisfied with your purchase.

🕒 Return Window:  
- 30 days from the date of delivery.

📦 Return Conditions:  
- Items must be unused, in original packaging, and in resellable condition.  
- Due to hygiene reasons, used earbuds cannot be returned unless defective.

💵 Refunds:  
- Processed within 5–7 business days after inspection.

⚠️ Damaged or Defective Products:  
- Contact us within 7 days of delivery with proof (photos or video).

📩 Start a Return:  
Email returns@kevin.com with your order number.